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Privacy policy

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Effective Date: 7th March 2025

Edinburgh Cask Management is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.edinburghcaskmanagement.com, interact with us, and use our services. By accessing or using our website, you agree to the practices described in this policy. If you have any questions, please contact us at contact@edinburghcaskmanagement.com.

1. Information We Collect

We collect different types of information to provide you with a smooth, efficient, and personalised experience when using our website and services:

1.1 Personal Information

Personal data refers to information that identifies you as an individual. This may include:

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username, password, and account preferences.
  • Payment Information: Credit card details, billing address, and other payment-related information (processed securely via third-party payment processors).
  • Order Information: Product preferences, order history, and shipping details.

      • 1.2 Non-Personal Information

      We also collect non-personal data that helps us improve our website and services:

  • Technical Data: IP address, browser type, operating system, and device type.
  • Usage Data: Information on how you use our website (e.g., pages visited, time spent on the site, click patterns).
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience.

      • 2. How We Use Your Information

      We use your information for various purposes, including:

      2.1 To Provide Our Services

  • Processing your orders, payments, and shipping.
  • Communicating with you about your orders, including order status, delivery updates, and other customer support needs.
  • Personalising your experience by suggesting relevant products or services.

      • 2.2 Marketing and Communication

  • Sending you marketing materials, promotional offers, and newsletters that may interest you. You can opt-out of marketing emails at any time.
  • Communicating with you regarding special offers, loyalty programs, or important updates related to our products and services.

      • 2.3 Improving Our Services

  • Analysing how our website is used to enhance our platform, products, and customer service.
  • Customising the content and advertisements shown to you based on your interests and browsing history.

      • 2.4 Legal and Security Reasons

  • Complying with legal obligations, such as preventing fraud, enforcing terms and conditions, or responding to legal requests.
  • Ensuring the security and functionality of our website, detecting and preventing malicious activities.

      • 3. Data Sharing and Disclosure

      We may share your personal information under the following circumstances:

      3.1 Service Providers

      We may share your data with trusted third-party vendors who perform services on our behalf. These include:

  • Payment processors
  • Shipping and logistics partners
  • Email marketing platforms
  • IT service providers and data hosting companies

      • These service providers are obligated to protect your information and can only use it for the specific services they perform for us.

      3.2 Legal Compliance

      We may disclose your personal information if required to do so by law or in response to a legal process, such as a court order, subpoena, or government inquiry.

      3.3 Business Transfers

      In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any changes to the ownership or use of your personal information.

      3.4 With Your Consent

      We will share your information with third parties if you provide explicit consent to do so.

      4. Cookies and Tracking Technologies

      To improve your browsing experience and analyse how our website is used, we use cookies, web beacons, and similar technologies. Cookies are small files stored on your device that allow us to recognise you and personalise your experience.
      You have the option to disable cookies through your browser settings. However, disabling cookies may impact the functionality of certain features on our website.
      We also use third-party tracking tools (such as Google Analytics) to collect information on how visitors interact with our website. These tools help us improve our marketing efforts and website performance.

      5. Data Security

      We are committed to protecting your personal information. We implement reasonable security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. These measures include:

  • Using encryption for payment transactions.
  • Implementing firewalls and secure servers.
  • Limiting access to your personal data to authorised personnel only.

      • While we take these steps to secure your information, please note that no method of data transmission over the internet is 100% secure. As a result, we cannot guarantee the absolute security of your data.

      6. Your Data Rights

      You have several rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections or updates to any inaccurate or incomplete personal data.
  • Deletion: You may request that we delete your personal data under certain conditions.
  • Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Opt-Out: You can opt-out of receiving marketing communications by clicking the unsubscribe link in any email we send, or by contacting us directly.

      • To exercise these rights, please contact us at contact@edinburghcaskmanagement.com. We will respond to your request in accordance with applicable laws.

      7. Age Restrictions

      Our services are intended for individuals who are of legal drinking age in their respective jurisdictions. If you are under the legal drinking age, please refrain from providing us with any personal information and leave the website immediately.

      8. International Data Transfers

      If you are located outside of the UK, please note that your personal data may be transferred to and stored in the UK, which may have data protection laws different from those in your jurisdiction. By using our website and providing your information, you consent to such transfers.

      9. Third-Party Websites

      Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites, and we encourage you to read their privacy policies before sharing any personal information with them.

      10. Children’s Privacy

      We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected personal information from a child under 18, please contact us, and we will take appropriate action to delete such information.

      11. Changes to This Privacy Policy

      We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date”. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

      12. Contact Us

      If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at contact@edinburghcaskmanagement.co.uk